After the discovery of water on the newly installed wooden floor I decided to speak with the insurance and the loss adjuster in order to find out what is going on.<\/p>\n
At 08:49<\/strong> I left a voicemail to Mr Gary D.,\u00a0Claims Technician –\u00a0Property Claims, from Zurich Insurance PLC. He is the person who is dealing with my claim at the moment. I requested a call back to discuss the problems.<\/p>\n At 08:50<\/strong> I left a voicemail to the mobile of\u00a0Mr Paul C., Regional Executive Adjusting Manager, of GAB Robins Ltd, requesting a call back.<\/p>\n At 08:52<\/strong> I spoke with Mr Adrian M., Loss Adjuster, form GAB Robins Ltd and he promised to speak with Mr Nick H., Building Services Technical Director\u00a0from GAB Robins Ltd and ask him to call me back. This did not happened.<\/p>\n At 09:15<\/strong>\u00a0Mr Paul C., Regional Executive Adjusting Manager, of GAB Robins Ltd did call me back. I explained the problems and he could not provide any explanation or reasons for the incompetence of their contractors. He did not even had plans for the next steps.<\/p>\n At 10:18<\/strong>\u00a0Mr Gary D.,\u00a0Claims Technician –\u00a0Property Claims, from Zurich Insurance PLC did call back. He mentioned a few interesting and quite alarming things during our conversation:<\/p>\n Eventually we agreed with Mr Gary D.,\u00a0Claims Technician from Zurich Insurance Plc, to wait from Mr Nick H. to send an email outlining the next steps for rectifying the problems. If I agree we will go ahead otherwise we will have to find an alternative way.<\/p>\n At 16:38<\/strong>\u00a0I sent an email to Mr Gary D.,\u00a0Claims Technician –\u00a0Property Claims, from Zurich Insurance PLC. I stated the following:<\/p>\n Further to our telephone conversation today I would like you to confirm the following:<\/span><\/p>\n 1) Cost of initial works: \u00a364,500 approx<\/span> Read more about the expenses at: <\/span> Please confirm in writing that the second cost will not be used as part of my policy allowance since the contractors’ insurance will have to cover those expenses due to their faults.<\/span><\/p>\n Looking forward to hear from you regarding the last 2 leaks on the toilet that destroyed the wooden floor again (less than 3 days since installation).<\/span><\/p>\n<\/div>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":" After the discovery of water on the newly installed wooden floor I decided to speak with the insurance and the loss adjuster in order to find out what is going on. At 08:49 I left a voicemail to Mr Gary … Continue reading \n
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\n2) Cost of repairs due to contractors faults: \u00a357,500 (accommodation, food, etc) + labour and materials (\u00a315,000 approx) = \u00a372,500<\/span><\/p>\n
\nhttp:\/\/www.lifeafterfire.co.uk\/?page_id=1140<\/span><\/p>\n