{"id":2780,"date":"2017-01-17T10:09:15","date_gmt":"2017-01-17T10:09:15","guid":{"rendered":"http:\/\/www.lifeafterfire.co.uk\/?p=2780"},"modified":"2017-01-17T10:17:40","modified_gmt":"2017-01-17T10:17:40","slug":"apparently-it-was-me","status":"publish","type":"post","link":"http:\/\/www.lifeafterfire.co.uk\/?p=2780","title":{"rendered":"Apparently It Was Me"},"content":{"rendered":"<p>Yesterday I received an email from Zurich Insurance Plc stating that GAB Robins\u00a0Ltd had offered the compliance fire door to me but I had refused it. Of course this is not true because the Schedule of works\u00a0talks about\u00a0&#8220;Remove and Renew white aluminium double glazed door and frame with additional side window&#8221; Nothing about a solid timber fire door. See image below:<\/p>\n<p><a href=\"http:\/\/www.lifeafterfire.co.uk\/wp-content\/uploads\/2017\/01\/Schedule-of-works-Front-Door.jpg\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2789 size-medium\" src=\"http:\/\/www.lifeafterfire.co.uk\/wp-content\/uploads\/2017\/01\/Schedule-of-works-Front-Door-300x152.jpg\" width=\"300\" height=\"152\" srcset=\"http:\/\/www.lifeafterfire.co.uk\/wp-content\/uploads\/2017\/01\/Schedule-of-works-Front-Door-300x152.jpg 300w, http:\/\/www.lifeafterfire.co.uk\/wp-content\/uploads\/2017\/01\/Schedule-of-works-Front-Door-768x388.jpg 768w, http:\/\/www.lifeafterfire.co.uk\/wp-content\/uploads\/2017\/01\/Schedule-of-works-Front-Door.jpg 792w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>However, let&#8217;s assume that the statement from GAB Robins is true. If it is then this implies that GAB Robins is willing to break the law and be non compliant with the regulations if the customers asked them to.<\/p>\n<p>This is the email from Mr Gary D, Claims technician, from Zurich Insurance Plc:<\/p>\n<blockquote><p><span style=\"color: #808080;\">From: Gary D&#8230;<\/span><br \/>\n<span style=\"color: #808080;\"> Date: 16 January 2017 at 16:40<\/span><\/p>\n<p><span style=\"font-family: Verdana; font-size: small; color: #808080;\">Dear Mr xxx<\/span><\/p>\n<p><span style=\"font-family: Verdana; font-size: small; color: #808080;\">Thank you for your continued patience whilst I have made further enquiries.<\/span><\/p>\n<p><span style=\"font-family: Verdana; font-size: small; color: #808080;\">The contractors appear to infer that a regulations compliant door was offered to you however as it was solid timber and did not have multi point locking this was not installed as per your request. \u00a0A door which was similar to the one that was damaged was installed with your agreement.<\/span><\/p>\n<p><span style=\"font-family: Verdana; font-size: small; color: #808080;\">In relation to the amount paid on your claim, you may recall that Underwriters have previously confirmed that this claim did not adversely effect the rate charged. \u00a0The amount in dispute was also unlikely to have any impact at future renewals.<\/span><\/p>\n<p><span style=\"font-family: Verdana; font-size: small; color: #808080;\">&#8230;. \u00a0<\/span><\/p>\n<p><span style=\"font-family: Verdana; font-size: small; color: #808080;\">Kind regards<\/span><\/p>\n<p><span style=\"color: #808080;\"><span style=\"font-family: Verdana; font-size: xx-small;\">_________________________________________<\/span><span style=\"font-family: Verdana; font-size: xx-small;\"><br \/>\n<\/span><span style=\"font-family: Verdana; font-size: xx-small;\"><strong><br \/>\nGary D.<\/strong><\/span><span style=\"font-family: Verdana; font-size: xx-small;\"><br \/>\nClaims Technician &#8211; Technical Team<\/span><\/span><\/p>\n<p><span style=\"color: #808080;\">Property Claims<\/span><br \/>\n<span style=\"color: #808080;\"> Zurich Insurance plc<\/span><br \/>\n<span style=\"color: #808080;\"> PO Box 3303<\/span><br \/>\n<span style=\"color: #808080;\"> Interface Business Park<\/span><br \/>\n<span style=\"color: #808080;\"> Swindon<\/span><br \/>\n<span style=\"color: #808080;\"> SN4 8WF<\/span><\/p>\n<p><span style=\"color: #808080;\">Telephone: 01489 882308<\/span><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Yesterday I received an email from Zurich Insurance Plc stating that GAB Robins\u00a0Ltd had offered the compliance fire door to me but I had refused it. Of course this is not true because the Schedule of works\u00a0talks about\u00a0&#8220;Remove and Renew &hellip; <a href=\"http:\/\/www.lifeafterfire.co.uk\/?p=2780\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":2781,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[2,6,18,15,8],"tags":[],"class_list":["post-2780","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-capital-services-ltd","category-gab-robins-ltd","category-news","category-problems","category-zurich"],"_links":{"self":[{"href":"http:\/\/www.lifeafterfire.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/2780","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.lifeafterfire.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.lifeafterfire.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.lifeafterfire.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.lifeafterfire.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2780"}],"version-history":[{"count":9,"href":"http:\/\/www.lifeafterfire.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/2780\/revisions"}],"predecessor-version":[{"id":2793,"href":"http:\/\/www.lifeafterfire.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/2780\/revisions\/2793"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.lifeafterfire.co.uk\/index.php?rest_route=\/wp\/v2\/media\/2781"}],"wp:attachment":[{"href":"http:\/\/www.lifeafterfire.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2780"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.lifeafterfire.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2780"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.lifeafterfire.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2780"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}