Category Archives: Zurich Insurance Plc
Zurich Tries to Avoid Responsibility
Today we have been informed that while the insurance recognises that “…that the door which was replaced as part of the insurance claim did not meet the required regulations” they refuse to replace it. Instead they try to pass their … Continue reading
Request to rectify the wrongs
On 04 May 2017 at 16:01 I wrote to Mr Gary D. from Zurich the following: Dear Mr D., Since the job was not completed properly by the insurance during my previous claim (Ref: 1011xxxxx) I am now formally asking the insurance … Continue reading
Contractors have self-certified the front door
We received another email form Zurich Insurance today stating that according to the FENSA website the contractors have self-certified that the installed front door meets the building regulations. FENSA states on their website: “FENSA is the industry standard for replacement … Continue reading
Apparently It Was Me
Yesterday I received an email from Zurich Insurance Plc stating that GAB Robins Ltd had offered the compliance fire door to me but I had refused it. Of course this is not true because the Schedule of works talks about “Remove and Renew … Continue reading
Confirmation of Non Compliance
Today, Right Units Limited has confirmed that the main entrance door is non compliant with the building regulations (2005-2006) and hence the door is not fire-resisting. They stated: Hello Mr X, With reference to your email, the replacement door that we … Continue reading
Works Do Not Meet Building Regulations
Camden Council has informed us recently that the front door that Zurich Insurance has installed in my flat on May 2013 is NOT fire-resisting and for that reason does not meet the building regulations that came into force on 2005! … Continue reading
Zurich Incompetence
Two years after the works have finished and Zurich cannot provide the final cost to my claim. So long do they really need to do their accounts and how long will it take them to understand their incompetence?
Zurich Refuses to Provide Vital Information
For the last 6-12 months Zurich Insurance refuses to let me know the amount of money that was claimed under my claim. It seems that they are trying to have all the costs for the repairs due to bad workmanship … Continue reading
Compensation and Lies
Mr Paul E. C. from GAB Robins Ltd informed us that: By way of an update please be advised that we will shortly be meeting with your insurers to carry out a full review of your claim and address your … Continue reading
Who Will Pay for the Faults?
GAB Robins Ltd had used money under my policy in order to pay for their contractors’ mistakes. Basically, GAB Robins Ltd states on their website that they have spent £162,091.88 on my claim which is not true. They have spent £64,804.19 on my initial … Continue reading