Mr Paul E. C. from GAB Robins Ltd informed us that:
By way of an update please be advised that we will shortly be meeting with your insurers to carry out a full review of your claim and address your outstanding queries and the issue of compensation.
I will advise once the meeting has been set and provide you with a date by which you can expect an update on the outcome.
Of course there was no reply or action taken regarding the lies from P D Hedges Ltd to GAB Robins Ltd.