Category Archives: Problems
Apparently It Was Me
Yesterday I received an email from Zurich Insurance Plc stating that GAB Robins Ltd had offered the compliance fire door to me but I had refused it. Of course this is not true because the Schedule of works talks about “Remove and Renew … Continue reading
Compensation and Lies
Mr Paul E. C. from GAB Robins Ltd informed us that: By way of an update please be advised that we will shortly be meeting with your insurers to carry out a full review of your claim and address your … Continue reading
Windows Problems Again
All the windows and external doors are having problem when it rains. There is water inside the window frames and specifically next to the catch for opening the window fully. Please see the attached photos below. The water … Continue reading
Who Will Pay for the Faults?
GAB Robins Ltd had used money under my policy in order to pay for their contractors’ mistakes. Basically, GAB Robins Ltd states on their website that they have spent £162,091.88 on my claim which is not true. They have spent £64,804.19 on my initial … Continue reading
Furniture Delivered Late
The Revival Company managed to delivered the sofas and armchairs today with a two days delay. The original schedule was for Monday 12th May 2014.
Outstanding Issues
On the first day after the works finished we have noticed the following problems: The floor area outside the main bedroom is scratched and damaged from the contractors tools. This might have been created during the door frame repairs. … Continue reading
Floor Repair Problems
At 16:11 I received an email from Mr Paul E C. with photos and the following update from Mr Neil H., Contracts Manager for E.J. TAYLOR & SONS LIMITED: After speaking with the flooring specialist who advised it would be safe to enter the … Continue reading
Zurich Wasted Police Time
This email was sent today to Zurich Insurance Plc and GAB Robins Ltd: Further to my earlier communication (emails, sms, voicemails, etc) after the disappearance/theft of the Lock box outside my flat (07-04-2014), I would like to express my frustration … Continue reading
Who Delays The Works?
Yesterday I was lectured by the insurance about my policy and the Terms and Conditions of my building insurance contract. However, today nobody from GAB Robins Ltd or the Zurich Insurance has replied to me regarding the stolen lock box which … Continue reading
Lock Key Box Is Stolen
A security lock key box, like the one pictured on the left, has been stolen from outside my property. Someone has removed the whole box from the wall with my flat keys still inside the box. It is unlikely that … Continue reading