Category Archives: GAB Robins Ltd

Zurich Tries to Avoid Responsibility

Today we have been informed that while the insurance recognises that “…that the door which was replaced as part of the insurance claim did not meet the required regulations” they refuse to replace it. Instead they try to pass their … Continue reading

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Request to rectify the wrongs

On 04 May 2017 at 16:01 I wrote to Mr Gary D. from Zurich the following: Dear Mr D., Since the job was not completed properly by the insurance during my previous claim (Ref: 1011xxxxx) I am now formally asking the insurance … Continue reading

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Contractors have self-certified the front door

We received another email form Zurich Insurance today stating that according to the FENSA website the contractors have self-certified that the installed front door meets the building regulations. FENSA states on their website: “FENSA is the industry standard for replacement … Continue reading

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Apparently It Was Me

Yesterday I received an email from Zurich Insurance Plc stating that GAB Robins Ltd had offered the compliance fire door to me but I had refused it. Of course this is not true because the Schedule of works talks about “Remove and Renew … Continue reading

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GAB Robins has been sold

I have received a letter informing me that: GAB Robins Holdings UK Limited was acquired by Crawford & Company in December 2014. Your claim will continue to be handled by the same person or team but you may receive emails … Continue reading

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Warranty Information Received

Today, after many emails to many people in GAB Robins and Zurich Insurance Plc, I managed to receive the information regarding the warranty about the contractors’ jobs.

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Compensation and Lies

Mr Paul E. C. from GAB Robins Ltd informed us that: By way of an update please be advised that we will shortly be meeting with your insurers to carry out a full review of your claim and address your … Continue reading

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P D Hedges Lied to GAB Robins

Today, Mr Paul E C., informed us that: With regard the comments made by Phil M. reference the electrical installation: these were comments* relayed directly from the suppliers (P D Hedges Ltd) and, my understanding is that the situation has … Continue reading

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Who Will Pay for the Faults?

GAB Robins Ltd had used money under my policy in order to pay for their contractors’ mistakes. Basically, GAB Robins Ltd states on their website that they have spent £162,091.88 on my claim which is not true. They have spent £64,804.19 on my initial … Continue reading

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Sluggish Pace with Repairs

Today after many months of inactivity, I have contacted GAB Robins Ltd and requested an update from Mr Paul C. who subsequently contacted their contractors for an update. Eventually someone from E J Taylor & Son Ltd called and booked … Continue reading

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