Monthly Archives: January 2014
Accommodation Extended
After a few phone calls to CountryWide and Mr Adrian M., from GAB Robins Ltd, I managed to arrange the extension to our stay in the Premier Inn hotel in County Hall. We will be there at least until the … Continue reading
Complaint Not Answered
My two complaints to the Zurich Insurance Plc have not been addressed within the 8 weeks timescale that Zurich advertise on their website. They also refused to provide a specific time or date for responding to my complaint. Both Ms … Continue reading
Informed Zurich Insurance
I called Ms Lisa S. (Senior Property Claims Handler of Zurich Insurance) today in order to let her know the situation with the condensation and the waste of the insurance’s money. She said that this was a matter for GAB Robins Ltd … Continue reading
Acclimatisation of Wood
Mr Ricky from the contractors company came to the flat and checked the moisture and humidity levels inside the flat. He said that everything was ok and that the floor guys from the Andrew Watson & Son Ltd will come tomorrow to … Continue reading
Premier Inn Review
Today is the second day without internet facilities even if we paid for the privilege. For that reason I complained to the technical team that is dealing with the wi-fi on the hotel. Apparently one of their servers was down … Continue reading
Condensation Brought Everything to a Standstill Again
At 13:58 I received a phone call from Mr Ricky who works for The Revival Company. His call was regarding the condensation in my flat. He was outside the property and he took some measurements through the letterbox. Those measurements shows that … Continue reading
Insurance Complaint & Works
After the discovery of a few more issues with my room I left for the work. On the train I managed to send an email to Zurich Insurance Plc asking the following: 1) Is there any news concerning the email … Continue reading
Not A Good Start
I woke up after a eventful evening. During the night there was a loud noise from the heater as well from outside when the hotel employees tried to empty the recycling containers with all the glass bottles. Being a little … Continue reading
Check in to Premier Inn
We managed to go to the hotel with half of my luggage at around 16:00. We tried to do the check in via the automated service but we received an error message. A young lady offered to help us but … Continue reading