Category Archives: News
Waiting for Authorisation
A lot of calls today regarding the extension to our accommodation arrangements. CountryWide does not know anything but Loss Adjuster has approved it. Someone from GabRobins promised to call CountryWide with the authorisation code but this has not happened yet … Continue reading
New Protection?
Someone has visited the property today because the protection in front of the staircase has been changed. Now there are fewer gaps but bigger. Thee is a huge gap on the top but the most interesting part will be when … Continue reading
More Problems
When I visited the property yesterday I discovered that there are two huge holes below the windows frame and some condensation near the left side hole. That condensation cannot be possibly created from the hole further above that is used … Continue reading
Time for Action
Today after waiting for so long without any proper update regarding the works I decided to take some action. I started with the contractors, GAB Robins, Zurich Insurance, etc TIMELINE OR EVENTS At 08:03am I spoke with Mr Ricky … Continue reading
£30,000 Wasted But No Progress
The cost of the accommodation for the two months of staying in a hotel is approximately £22,000. The insurance contribution to our food expenses is £3,360. The total cost for the last two days of “work” is between £25,000 and … Continue reading
Accommodation Extended
After a few phone calls to CountryWide and Mr Adrian M., from GAB Robins Ltd, I managed to arrange the extension to our stay in the Premier Inn hotel in County Hall. We will be there at least until the … Continue reading
Complaint Not Answered
My two complaints to the Zurich Insurance Plc have not been addressed within the 8 weeks timescale that Zurich advertise on their website. They also refused to provide a specific time or date for responding to my complaint. Both Ms … Continue reading
Informed Zurich Insurance
I called Ms Lisa S. (Senior Property Claims Handler of Zurich Insurance) today in order to let her know the situation with the condensation and the waste of the insurance’s money. She said that this was a matter for GAB Robins Ltd … Continue reading
Acclimatisation of Wood
Mr Ricky from the contractors company came to the flat and checked the moisture and humidity levels inside the flat. He said that everything was ok and that the floor guys from the Andrew Watson & Son Ltd will come tomorrow to … Continue reading
Premier Inn Review
Today is the second day without internet facilities even if we paid for the privilege. For that reason I complained to the technical team that is dealing with the wi-fi on the hotel. Apparently one of their servers was down … Continue reading