Category Archives: Zurich Insurance Plc
Gary D. is taking over the handling of my claim
Today I was informed that Mr Gary D., Claims Technician for Zurich Insurance Plc, is taking over the handling of my claim from Ms Lisa S., Senior Property Claims Handler of Zurich Insurance. He promised to be in contact with me next week to … Continue reading
Works Unlikely This Week
At 09:44 I sent an email to Mr Adrian M., Loss Adjuster from GAB Robins Ltd regarding the outstanding expenses. At 10:37 I sent an email to Mr P.M., BRICS Contractor Manager from GAB Robins Ltd regarding the outstanding works and I proposed a … Continue reading
BBC Watchdog
Today I have contacted the BBC One Watchdog with all the problems that I have with Zurich Insurance Plc. It would be a very interesting story for the TV as well as for the rest of the insurance policy holders … Continue reading
Accommodation Nightmares
Yesterday I was told that the accommodation has been extended until the 03rd March 2014. However, today GAB Robins Ltd told me that it is extended only for a few days! As for the rest of the works? A mystery … Continue reading
Time for Action
Today after waiting for so long without any proper update regarding the works I decided to take some action. I started with the contractors, GAB Robins, Zurich Insurance, etc TIMELINE OR EVENTS At 08:03am I spoke with Mr Ricky … Continue reading
£30,000 Wasted But No Progress
The cost of the accommodation for the two months of staying in a hotel is approximately £22,000. The insurance contribution to our food expenses is £3,360. The total cost for the last two days of “work” is between £25,000 and … Continue reading
Complaint Not Answered
My two complaints to the Zurich Insurance Plc have not been addressed within the 8 weeks timescale that Zurich advertise on their website. They also refused to provide a specific time or date for responding to my complaint. Both Ms … Continue reading
Informed Zurich Insurance
I called Ms Lisa S. (Senior Property Claims Handler of Zurich Insurance) today in order to let her know the situation with the condensation and the waste of the insurance’s money. She said that this was a matter for GAB Robins Ltd … Continue reading
Insurance Complaint & Works
After the discovery of a few more issues with my room I left for the work. On the train I managed to send an email to Zurich Insurance Plc asking the following: 1) Is there any news concerning the email … Continue reading