Monthly Archives: February 2014
Professionally Installed Leak
Today, Mr P. M. informed us that Rights Unit Ltd has confirmed that the fitting has been completed correctly and to a professional finish with silicone sealant as standard, around the whole of the frame. BUT Upon further inspection we … Continue reading
New Complaint to NICEIC
At 11:12 I sent the following email to Mr Ralf D. Customer Relations Executive from NICEIC. Further to our telephone conversation yesterday I will like to raise a new complaint against Capital Services Ltd for the following reasons: 1) According to … Continue reading
Accommodation Nightmares
Yesterday I was told that the accommodation has been extended until the 03rd March 2014. However, today GAB Robins Ltd told me that it is extended only for a few days! As for the rest of the works? A mystery … Continue reading
Waiting for Authorisation
A lot of calls today regarding the extension to our accommodation arrangements. CountryWide does not know anything but Loss Adjuster has approved it. Someone from GabRobins promised to call CountryWide with the authorisation code but this has not happened yet … Continue reading
New Protection?
Someone has visited the property today because the protection in front of the staircase has been changed. Now there are fewer gaps but bigger. Thee is a huge gap on the top but the most interesting part will be when … Continue reading
More Problems
When I visited the property yesterday I discovered that there are two huge holes below the windows frame and some condensation near the left side hole. That condensation cannot be possibly created from the hole further above that is used … Continue reading
Commuting Chaos
My normal trip to work turned to a huge chaotic mess today. The 15 min trip to Paddington with the bus was turned to a 1.5 hours journey. This happened because there is no direct bus connection between Waterloo and … Continue reading
Time for Action
Today after waiting for so long without any proper update regarding the works I decided to take some action. I started with the contractors, GAB Robins, Zurich Insurance, etc TIMELINE OR EVENTS At 08:03am I spoke with Mr Ricky … Continue reading
£30,000 Wasted But No Progress
The cost of the accommodation for the two months of staying in a hotel is approximately £22,000. The insurance contribution to our food expenses is £3,360. The total cost for the last two days of “work” is between £25,000 and … Continue reading
New Room, New Troubles
Today I requested to transfer our rooms as per our agreement with the management of the Premier Inn. They transfer my room and I realise that sometimes you have to be lucky. I wasn’t. The room was more noisy and … Continue reading