Author Archives: admin
Who Delays The Works?
Yesterday I was lectured by the insurance about my policy and the Terms and Conditions of my building insurance contract. However, today nobody from GAB Robins Ltd or the Zurich Insurance has replied to me regarding the stolen lock box which … Continue reading
Lock Key Box Is Stolen
A security lock key box, like the one pictured on the left, has been stolen from outside my property. Someone has removed the whole box from the wall with my flat keys still inside the box. It is unlikely that … Continue reading
Insurance’s New Tactics
Today Mr Gary D., Claims Technician for Zurich Insurance Plc has used again the new tactic for responding to us. He sent his email at 16:59:56 which is 4 secs before his departure for holidays. The idea is that we cannot reply … Continue reading
Insurance Per Borough
The current situation with building insurance for each borough is as follows: London Borough of Camden (Zurich Municipal) London Borough of Croydon (Zurich Municipal) London Borough of Islington (Zurich Municipal) Royal Borough of Kingston upon Thames (Zurich Municipal) London Borough of Sutton (Zurich Municipal) London … Continue reading
Accommodation Renewal
The insurance via the Loss Adjust has renewed the hotel accommodation today. The new reservation is until the 23rd April 2014.
FOI and Head Of Leaseholders Services DISAGREE
In our yesterday’s post, Ms Sylvie H., Business Support Officer, for the Freedom of information department, told us that ONLY 5 councils have renewed the contract and that there was ONLY 1 complaint. However, Mr Mike Edmunds., Head of Leaseholders Services sent … Continue reading
4 Councils Left Zurich Municipal
Today we have received the first response from Camden Council to our FOI requests: Freedom of Information Act 2000 Further to your recent request for information I set out below the questions you raised and Camden’s response Camden Council has … Continue reading
More Damages and Lies
I visited the property today and I discovered the following: The floor sub-contractors were using my bathroom upstairs in contrast with the assurances of GAB Robins for the opposite. The toilet seat was broken or loose. The stairs were not … Continue reading
Concerns About The Bill
After the discovery of water on the newly installed wooden floor I decided to speak with the insurance and the loss adjuster in order to find out what is going on. At 08:49 I left a voicemail to Mr Gary … Continue reading
Total Incompetence
Today the Zurich insurance’s contractors managed to destroy the newly installed wooden parquet floor. The toilet floor was wet under the floor protection that was installed today. This is total incompetence and of course not acceptable by any standards or … Continue reading