Category Archives: News
Floor Repair Problems
At 16:11 I received an email from Mr Paul E C. with photos and the following update from Mr Neil H., Contracts Manager for E.J. TAYLOR & SONS LIMITED: After speaking with the flooring specialist who advised it would be safe to enter the … Continue reading
Floor Repairs Progress
At 11:23 I received an email from Mr Paul E C. with photos and the following update from Mr Neil H., Contracts Manager for E.J. TAYLOR & SONS LIMITED: I attended site yesterday along with Andrew Watson flooring & the sanding / sealing … Continue reading
New Schedule of Works
Today after my written request I managed to received the latest schedule of works. Some things are missing and some things need to be clarified but the annoying thing is that the contractors expect me to be available on short notice … Continue reading
CCTV on Waste Pipe
This is one of the videos that the insurance’s contractors have provided to me yesterday during our meeting about the works.
Meeting with E. J. Taylor
At 14:30 I met with Mr Michael Cole, Project Manager and Neil Hayden, Contracts Manager. Both of them are working for E.J. Taylor & Son Ltd. We discussed the outstanding issues, I saw them most of the problems and they gave … Continue reading
Zurich Wasted Police Time
This email was sent today to Zurich Insurance Plc and GAB Robins Ltd: Further to my earlier communication (emails, sms, voicemails, etc) after the disappearance/theft of the Lock box outside my flat (07-04-2014), I would like to express my frustration … Continue reading
Who Delays The Works?
Yesterday I was lectured by the insurance about my policy and the Terms and Conditions of my building insurance contract. However, today nobody from GAB Robins Ltd or the Zurich Insurance has replied to me regarding the stolen lock box which … Continue reading
Lock Key Box Is Stolen
A security lock key box, like the one pictured on the left, has been stolen from outside my property. Someone has removed the whole box from the wall with my flat keys still inside the box. It is unlikely that … Continue reading
Insurance’s New Tactics
Today Mr Gary D., Claims Technician for Zurich Insurance Plc has used again the new tactic for responding to us. He sent his email at 16:59:56 which is 4 secs before his departure for holidays. The idea is that we cannot reply … Continue reading
FOI and Head Of Leaseholders Services DISAGREE
In our yesterday’s post, Ms Sylvie H., Business Support Officer, for the Freedom of information department, told us that ONLY 5 councils have renewed the contract and that there was ONLY 1 complaint. However, Mr Mike Edmunds., Head of Leaseholders Services sent … Continue reading