Category Archives: Contractors
Lack of Trust
GAB Robins Ltd as well as the Zurich Insurance Plc are unable to provide photographic evidence or any proof the the concrete floor has been repaired; even if they had promised to do that on the 5th March 2015 when … Continue reading
Dryness Checks
Today I was informed from Mr Nick H, from GAB Robins that: “We are not aware of any agreement that any form of humidity readings would be recorded before the DPM was laid, or of any report that would be … Continue reading
More Lies – Less Evidence
The last floor preparation was installed on January 2014 by the current contractors (Andrew Watson and Son Ltd) after they removed the temporary carpet tiles. At the time the contractors insisted that the BAL F76 membrane was not damaged during … Continue reading
Works Started Again Today
The works for removing the old flooring have started today and they will continue tomorrow. The works were carried out without any protection to the radiators, stairs or kitchen. On the first day the contractors managed to do the following: … Continue reading
Works Stopped Again
At 09:24 I requested from Mr Gary D. from Zurich to let me know if any works will be done today and if yes the nature of those works. I also mentioned that if the floor specialists decide to redo the … Continue reading
Who is Right? Contractors or Manufacturer?
Mr P.M. from GAB Robins Ltd stated on the 03rd March 2014 that: “The specialists that have prepared the flooring do not record exact actions and or quantities as they have been doing these works for years and prepare all … Continue reading
First Apology Received
Today I received an apology from the windows installer and a confirmation about their mistakes. So Mr P.M., BRICS Contractor Manager from GAB Robins Ltd, was wrong when he stated that the windows had been installed in a professional style! But let’s … Continue reading
No Mistakes, No Faults, No Problems
Today Mr P.M., BRICS Contractor Manager from GAB Robins Ltd has informed us that: 1) The living room windows have been installed in a professional style. However the leaking incident is unfortunate and not a deliberate act, as detailed this has now been rectified. … Continue reading
Professionally Installed Leak
Today, Mr P. M. informed us that Rights Unit Ltd has confirmed that the fitting has been completed correctly and to a professional finish with silicone sealant as standard, around the whole of the frame. BUT Upon further inspection we … Continue reading
New Complaint to NICEIC
At 11:12 I sent the following email to Mr Ralf D. Customer Relations Executive from NICEIC. Further to our telephone conversation yesterday I will like to raise a new complaint against Capital Services Ltd for the following reasons: 1) According to … Continue reading