Category Archives: Zurich Insurance Plc
Some Repairs Completed
E J Taylor contractors came to the property today and fixed the following: Marks on the wooden floor inside the second bedroom Marks on the first step of the stairs Mark on the entrance door Skirting boards Paint the hallway … Continue reading
Two Weeks But No News
It is two weeks since we moved back to the property but we have not heard anything from the insurance about the outstanding issues and problems. On the 29th May 2014 I called Mr Gary D. from Zurich Insurance Plc … Continue reading
Outstanding Issues
On the first day after the works finished we have noticed the following problems: The floor area outside the main bedroom is scratched and damaged from the contractors tools. This might have been created during the door frame repairs. … Continue reading
Zurich Wasted Police Time
This email was sent today to Zurich Insurance Plc and GAB Robins Ltd: Further to my earlier communication (emails, sms, voicemails, etc) after the disappearance/theft of the Lock box outside my flat (07-04-2014), I would like to express my frustration … Continue reading
Who Delays The Works?
Yesterday I was lectured by the insurance about my policy and the Terms and Conditions of my building insurance contract. However, today nobody from GAB Robins Ltd or the Zurich Insurance has replied to me regarding the stolen lock box which … Continue reading
Lock Key Box Is Stolen
A security lock key box, like the one pictured on the left, has been stolen from outside my property. Someone has removed the whole box from the wall with my flat keys still inside the box. It is unlikely that … Continue reading
Insurance’s New Tactics
Today Mr Gary D., Claims Technician for Zurich Insurance Plc has used again the new tactic for responding to us. He sent his email at 16:59:56 which is 4 secs before his departure for holidays. The idea is that we cannot reply … Continue reading
4 Councils Left Zurich Municipal
Today we have received the first response from Camden Council to our FOI requests: Freedom of Information Act 2000 Further to your recent request for information I set out below the questions you raised and Camden’s response Camden Council has … Continue reading
Concerns About The Bill
After the discovery of water on the newly installed wooden floor I decided to speak with the insurance and the loss adjuster in order to find out what is going on. At 08:49 I left a voicemail to Mr Gary … Continue reading
Total Incompetence
Today the Zurich insurance’s contractors managed to destroy the newly installed wooden parquet floor. The toilet floor was wet under the floor protection that was installed today. This is total incompetence and of course not acceptable by any standards or … Continue reading